Ouvidor Digital - Whistleblower Channel

WHISTLEBLOWER CHANNEL SOLUTION TO INTELLIGENTLY REDUCE FRAUD AND HARASSMENT CASES

Implement a Whistleblower Channel to protect your company from lawsuits, financial losses, reputation crises, and a toxic work environment.

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The law 14.457/22 is already in force

The law that determines measures to combat and prevent harassment at work has been in effect since March 20, 2023. Every company with a CIPA must implement an Anonymous Reporting Channel.

Companies that do not adapt to the new law will be subject to fines and sanctions by the labor courts.

The Ouvidor Digital solution is 100% compliant with the new legislation and can be implemented in a few minutes in your company!

We strengthen the ethical culture in organizations

Our Whistleblower Channel and Ombudsman solutions combine the best governance practices with the latest technology to strengthen the ethical culture in organizations.

We are experts in Whistleblower Channel and Ombudsman System, as well as pioneers in the use of conversational automation (Artificial Intelligence and chatbot).

We serve more than 700 companies of all sizes and segments in over 14 countries.

Our solutions increase transparency with stakeholders, reduce financial deviations, prevent and detect integrity and compliance risks, improve the organizational climate and strengthen the ESG pillars.

Find out why Ouvidor Digital has the best Whistleblowing Channel solution for your company

The best technology

Versatile and Responsive Channels

Whistleblowing channel available anytime and anywhere via Whatsapp, Web app and 0800 number.

Simple, intuitive and accessible interface

Artificial Intelligence is used to capture the report without the interference of call center attendants, preserving the integrity of the complaint, which allows accessibility for all types of public.

Safe and reliable system

Information fully protected with the highest information security technology, in compliance with the LGPD and GDPR.

Complete and effective management

Complete management of complaints within the system itself: anonymous communication with the complainant, delegation of activities, alerts, BI, Data Analytics to support strategic decision-making.

The Best Experience

Customization and Autonomy

Have a unique Whistleblower Channel, with your brand, visual identity, communication strategy, and culture.

Full autonomy to personalize and update your channel whenever you want, with no need to call support.

Engagement of channel users

Don’t worry about your channel’s communication materials. We deliver everything ready for your launch campaign and channel user engagement (banner, videos, training and other materials).

Client-centricity

Our customers speak for us: we have a 9.4 satisfaction score on products and services.

We have specialists to advise you throughout the customer journey, so that you do not have doubts in the investigation, management and processing of complaints.

Want to implement your Whistleblowing Channel?

We can implement your whistleblowing channel in a few minutes!

Talk to an Expert

Ouvidor Digital in numbers

Our purpose reflected in results achieved by our offices in Brazil and Portugal

Users

Countries served

Activated Companies

Offices (Belo Horizonte, São Paulo, Florianópolis and Lisbon)

Who trusts Ouvidor Digital

We operate in all sectors of the economy, such as Associations, Industry, Commerce and Services

What our clients say about us

No one better than some of our clients to talk about Ouvidor Digital

I wish more partners like this in the world. They make everything easier, pleasurable and amazing. I received excellent service from the 1st contact.

At ALL times, the Ouvidor Digital team was incredibly sensitive. Totally admirable.

It’s too easy to work with companies like that. Too rewarding!

Thank you for so much, Ouvidor Digital team. 🙂

Raphaella Rossini

HR/Finance Coordinator, Fazenda Futuro

Working with Ouvidor Digital has been a very rewarding experience for EQS.

We started our partnership in 01/2020 and since then, we have been surprised by the quality and support offered from the first contact, from the sales team to support, always with fast and excellent service.

The platform where we receive complaints is simple, very functional and secure.

Juliana Ribeiro

Quality Manager, EQS Engenharia

When hired, Ouvidor Digital was already a Viasolo supplier. The channel was hired to solve the problem of agility in receiving complaints, which until then had been managed by another channel.

Today, we are confident that we will receive our complaints in real time and with the agility that the issue demands.

Having Ouvidor Digital as a partner is very important for Viasolo!

Rachel Ruas

Compliance, Viasolo Eng. Ambiental

Ouvidor Digital in the Media

See who is talking about us

Do like thousands of companies that use a whistleblower channel to reduce inappropriate behavior

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Institutions we support

Strengthen the ethical culture in organizations. This is our great mission. We support our society in solving complex problems in our daily lives. Our solutions are present in civil associations and the third sector, institutions that share our same values. Meet some of them.