{"id":844,"date":"2020-06-05T05:46:00","date_gmt":"2020-06-05T08:46:00","guid":{"rendered":"https:\/\/ouvidordigital.com.br\/blog\/?p=844"},"modified":"2023-12-19T18:04:53","modified_gmt":"2023-12-19T21:04:53","slug":"tudo-sobre-gestao-de-denuncias","status":"publish","type":"post","link":"https:\/\/ouvidordigital.com.br\/blog\/tudo-sobre-gestao-de-denuncias\/","title":{"rendered":"Tudo sobre Gest\u00e3o de Den\u00fancias"},"content":{"rendered":"
In\u00edcio<\/a><\/span> \u00bb Canal de Den\u00fancias<\/a><\/span> \u00bb Tudo sobre Gest\u00e3o de Den\u00fancias<\/span><\/span><\/div>\n\n\n
\"Gest\u00e3o<\/a><\/figure>\n\n\n\n

<\/p>\n\n\n\n

1 – An\u00e1lise do relato<\/strong><\/h2>\n\n\n\n

Nesse momento \u00e9 necess\u00e1rio fazer as seguintes perguntas:

– \u00c9 poss\u00edvel trabalhar<\/strong> com os dados registrados<\/strong>?
– Este relato realmente<\/strong> \u00e9 uma den\u00fancia<\/strong>?<\/p>\n\n\n\n

 Em primeiro lugar, \u00e9 necess\u00e1rio verificar a possibilidade de trabalhar com os dados registrados.<\/p>\n\n\n\n

Caso verificado que o relato \u00e9 realmente uma den\u00fancia \u00e9 iniciado o processo da investiga\u00e7\u00e3o.<\/p>\n\n\n\n

2 \u2013 Plano de Investiga\u00e7\u00e3o<\/strong><\/h2>\n\n\n\n

Ap\u00f3s o recebimento da den\u00fancia, o respons\u00e1vel por apur\u00e1-la dever\u00e1 elaborar um plano de investiga\u00e7\u00e3o, incluindo o passo a passo que ser\u00e1 realizado, bem como as pessoas que ser\u00e3o envolvidas para ajud\u00e1-lo.<\/p>\n\n\n\n

0 plano de a\u00e7\u00e3o \u00e9 mut\u00e1vel e deve ser sempre revisitado, pois fatos e evid\u00eancias novos surgem a todo o momento alterando o rumo da investiga\u00e7\u00e3o.<\/p>\n\n\n\n

3 –   Investiga\u00e7\u00e3o<\/strong><\/h2>\n\n\n\n

Este passo tem como objetivo responder as quest\u00f5es fundamentais para identificar:<\/p>\n\n\n\n

    \n
  • Os autores (Quem fez)<\/strong> <\/li>\n\n\n\n
  • (o Qu\u00ea) <\/strong>A\u00e7\u00e3o denunciada<\/li>\n\n\n\n
  • Qual \u00e9 ou s\u00e3o v\u00edtimas (a Quem)<\/strong><\/li>\n\n\n\n
  • Testemunhado por (na presen\u00e7a de Quem)<\/strong><\/li>\n\n\n\n
  • Ocorrido no local ou locais e (Onde)<\/strong><\/li>\n\n\n\n
  • Consubstanciados nas a\u00e7\u00f5es (Como)<\/strong><\/li>\n\n\n\n
  • Porque raz\u00e3o o fez ou fizeram (Porqu\u00ea)<\/strong><\/li>\n<\/ul>\n\n\n\n

    O objetivo da investiga\u00e7\u00e3o \u00e9 que ela seja realizada de forma imparcial para que nenhuma parte de seja afetada por nenhum tipo de envolvimento e contamina\u00e7\u00e3o dos dados e apura\u00e7\u00e3o.<\/p>\n\n\n\n

    4 \u2013 Relat\u00f3rio<\/strong><\/h2>\n\n\n\n

    Esse momento \u00e9 onde deve ser o registro das den\u00fancias.<\/p>\n\n\n\n

    5 \u2013  Encerramento da den\u00fancias<\/strong><\/h2>\n\n\n\n

    Tem como objetivo:<\/p>\n\n\n\n

      \n
    • Registro procedente ou improcedente<\/li>\n\n\n\n
    • Ado\u00e7\u00e3o de medidas disciplinares e defini\u00e7\u00e3o de a\u00e7\u00f5es afim de evitar a reincid\u00eancia<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      1 – An\u00e1lise do relato Nesse momento \u00e9 necess\u00e1rio fazer as seguintes perguntas: – \u00c9 poss\u00edvel trabalhar com os dados registrados?– Este relato realmente \u00e9 uma den\u00fancia?  Em primeiro lugar, \u00e9 necess\u00e1rio verificar a possibilidade de trabalhar com os dados registrados. Caso verificado que o relato \u00e9 realmente uma den\u00fancia \u00e9 iniciado o processo da […]<\/p>\n","protected":false},"author":2,"featured_media":857,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[40],"tags":[],"class_list":["post-844","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-canal-de-denuncias"],"acf":[],"yoast_head":"\nTudo sobre Gest\u00e3o de Den\u00fancias<\/title>\n<meta name=\"description\" content=\"Aprenda tudo sobre Gest\u00e3o de Den\u00fancias\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ouvidordigital.com.br\/blog\/tudo-sobre-gestao-de-denuncias\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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